My Account Residential Stop Services Guide

Step 1: Log In to your MLGW My Account

Go to the login page and enter your My Account username and password. If you don’t have an account yet SIGN UP here.

MLGW My Account login page with username and password fields

Step 2: Select Stop/Transfer Service

Once logged in select the Stop/Transfer Service button on the account you would like services to be stopped.

My Account dashboard highlighting the Stop/Transfer Service button

Step 3: Stop Services

After selecting the Stop/Transfer Services button you will be prompted to select service option. Select Stop Service option to proceed with Stop service application.

Service option selection screen with Stop Service highlighted